About Royal IHC
Royal IHC is a global leader in the construction of specialised vessels for wet mining and dredging activities and a major player in the field of complex, tailor-made offshore vessels. For each ship , advanced equipment that is seamlessly integrated is also developed. Additionally, customers have access to the “life-cycle” support, which is available worldwide for the lifetime of the product. IHC’s clientele includes prominent dredging companies, oil and gas conglomerates, offshore contractors and national governments. With offices around the world, IHC has an international orientation. More than 3,000 employees work in different locations in the Netherlands and abroad.
Over 4 years ago we were researching what a Learning Management System could do for us, says Peter wemmers, Manager Learning & Development of Royal IHC. Courses and trainings were organised decentrally during that period and I was looking for a system that could help me to organise everything centrally.
The implementation has actually gone smoothly. The support of the PlusPort consultant was very pleasant. Always available and always reachable, and in their absence, there was a direct colleague who could take over. You really get the feeling that you are important. If you have questions, you won’t get hold, but you’ll always receive a quick response. The system was therefore quickly up and running and was quickly accepted by our employees.
We first started implementing the entire course administration (including e-learning), enabling us to automate all administrative processes. As a pilot we have organized the VCA certification for the entire company in PlusPort.
To take the further implementation, I have appointed Lars Huizinga as Academy Manager. With his team, together with PlusPort, he continued to expand the Royal IHC Academy. In the meantime, we also use the Friendrelatie functionality that allows us to automate the supply of trainers (including the NCoI Group). We are now also rolling out the evaluation module and we make use of the Performance Management module for our reviews.
The cooperation is still very active. What strikes me is that PlusPort puts a lot of energy into bringing together customers so you can learn from each other. Through the community we have already been able to look at several PlusPort customers and vice versa. We are so satisfied that we have also received organisations that were interested in the PlusPort Academy. They have now become a customer.
What we are very proud of is that the percentage of trainings, which is centrally regulated through the Royal IHC Academy, has risen in 2 years from 15% to 80%. This gives US tremendous cost savings because we are now purchasing centrally