4. Feedback
As soon as the test version is ready, the client tests the module for correct operation. The client is responsible for collecting the comments from the testers, drawing conclusions and recording them in the supplied Excel file. Small textual changes are possible, but far-reaching changes to the content and the screens lead to additional work. There is one round to provide feedback. Multiple feedback rounds are possible, but deliver additional work, because coordinating and processing the changes takes extra time. Our advice: plan sufficient time for the feedback round and ensure that all required testers are involved. This way we can prevent additional work. Also submitting comments in a different way than via the Excel file, for example in Word or PowerPoint, leads to extra work and therefore to extra time. We then process the comments and finalize the module in consultation.